As one of Canada’s leading telecommunications companies, Shaw Communications has been providing internet, TV, and phone services to millions of customers across the country. With a vast network of infrastructure and a wide range of services, Shaw relies on various equipment manufacturers to deliver high-quality experiences to its subscribers. One of the most common questions among Shaw customers is whether the company uses Arris equipment. In this article, we’ll delve into the world of Shaw’s equipment and explore the relationship between Shaw and Arris.
Who is Arris?
Before we dive into the details of Shaw’s equipment, let’s take a brief look at Arris. Arris International plc is a leading global provider of telecommunications equipment and services. The company was founded in 1995 and has since become a major player in the industry, supplying equipment to some of the world’s largest telecom operators. Arris offers a wide range of products, including cable modems, routers, set-top boxes, and network infrastructure equipment.
Shaw’s Equipment: A Brief Overview
Shaw Communications uses a variety of equipment to deliver its services to customers. The company’s network infrastructure is built on a combination of fiber-optic cables, coaxial cables, and wireless technologies. Shaw’s equipment includes:
- Cable modems: Shaw uses cable modems to provide high-speed internet access to its customers. These modems are typically supplied by third-party manufacturers, such as Arris.
- Routers: Shaw provides routers to its customers to manage their home networks and connect multiple devices to the internet.
- Set-top boxes: Shaw’s TV services require set-top boxes, which are used to decode and display TV channels.
- Network infrastructure equipment: Shaw’s network infrastructure includes a range of equipment, such as switches, routers, and servers, which are used to manage and distribute traffic across the network.
Does Shaw Use Arris Equipment?
Now, let’s get to the question at hand: does Shaw use Arris equipment? The answer is yes, Shaw does use Arris equipment in its network. Arris is one of the company’s suppliers of cable modems and other network equipment. Shaw has been using Arris equipment for many years and has a long-standing relationship with the company.
Arris Cable Modems Used by Shaw
Shaw uses a range of Arris cable modems, including:
- Arris CM820: This is a popular cable modem used by Shaw to provide high-speed internet access to its customers.
- Arris CM830: This modem is used by Shaw to deliver faster internet speeds and is compatible with the company’s Gigabit internet plans.
- Arris SBG6700AC: This is a wireless gateway modem that combines a cable modem with a Wi-Fi router and is used by Shaw to provide internet and TV services to its customers.
Benefits of Using Arris Equipment
So, why does Shaw use Arris equipment? There are several benefits to using Arris equipment, including:
- Reliability: Arris equipment is known for its reliability and performance, which is critical for delivering high-quality services to Shaw’s customers.
- Compatibility: Arris equipment is compatible with Shaw’s network infrastructure, making it easy to integrate and manage.
- Scalability: Arris equipment is designed to be scalable, which allows Shaw to easily upgrade its network and add new services.
- Cost-effectiveness: Arris equipment is cost-effective, which helps Shaw to keep its costs down and pass the savings on to its customers.
Other Equipment Manufacturers Used by Shaw
While Arris is one of Shaw’s suppliers, the company also uses equipment from other manufacturers, including:
- Cisco Systems: Shaw uses Cisco equipment for its network infrastructure, including switches and routers.
- Huawei Technologies: Shaw uses Huawei equipment for its wireless network, including cell towers and small cells.
- Ericsson: Shaw uses Ericsson equipment for its TV services, including set-top boxes and content delivery networks.
Conclusion
In conclusion, Shaw Communications does use Arris equipment in its network. Arris is a trusted supplier of cable modems and other network equipment, and Shaw has a long-standing relationship with the company. The use of Arris equipment provides several benefits, including reliability, compatibility, scalability, and cost-effectiveness. While Arris is one of Shaw’s suppliers, the company also uses equipment from other manufacturers to deliver its services to customers.
What’s Next for Shaw and Arris?
As the telecommunications industry continues to evolve, it’s likely that Shaw and Arris will continue to work together to deliver innovative services to customers. With the increasing demand for faster internet speeds and more reliable connections, Shaw and Arris will need to continue to invest in new technologies and equipment to stay ahead of the curve.
5G and the Future of Telecommunications
One of the most significant trends in the telecommunications industry is the rollout of 5G networks. Shaw is already investing in 5G technology, and Arris is likely to play a key role in the company’s 5G plans. With its expertise in wireless equipment and network infrastructure, Arris is well-positioned to help Shaw deliver fast and reliable 5G services to its customers.
DOCSIS 3.1 and the Future of Cable Modems
Another trend in the telecommunications industry is the adoption of DOCSIS 3.1 technology. DOCSIS 3.1 is a new standard for cable modems that promises faster speeds and greater reliability. Arris is already supporting DOCSIS 3.1 technology, and Shaw is likely to adopt this technology in the future to deliver faster internet speeds to its customers.
In conclusion, the relationship between Shaw and Arris is an important one, and it’s likely to continue to play a key role in the delivery of telecommunications services in Canada. As the industry continues to evolve, it will be interesting to see how Shaw and Arris work together to deliver innovative services to customers.
Does Shaw Use Arris Equipment?
Shaw, a prominent Canadian telecommunications company, has indeed utilized Arris equipment in the past. Arris, a well-known manufacturer of telecommunications equipment, has been a significant supplier of cable modems, routers, and other networking devices to various internet service providers, including Shaw. However, it’s essential to note that Shaw’s equipment usage can vary depending on the region and specific services offered.
While Arris equipment has been used by Shaw, the company may also employ devices from other manufacturers, such as Cisco or Hitron. Shaw’s equipment choices can depend on factors like network infrastructure, service requirements, and compatibility. As a result, not all Shaw customers may be using Arris equipment, and the specific devices used can differ from one region to another.
What Types of Arris Equipment Does Shaw Use?
Shaw has used a range of Arris equipment, including cable modems, routers, and gateways. Some specific examples of Arris devices used by Shaw include the Arris SB6141 and SB6183 cable modems, which provide high-speed internet connectivity to customers. Additionally, Shaw may use Arris routers and gateways, such as the Arris DG1670A, to deliver wireless internet and other services to subscribers.
It’s worth noting that Shaw’s equipment offerings can change over time, and the company may introduce new devices or phase out older models. As a result, the specific Arris equipment used by Shaw can vary depending on the region, service package, and time of installation. Customers can check their device models or contact Shaw’s customer support for more information on the equipment used in their area.
Why Does Shaw Choose Arris Equipment?
Shaw selects Arris equipment for various reasons, including its reliability, performance, and compatibility with Shaw’s network infrastructure. Arris devices are known for their high-quality and durability, making them a popular choice among internet service providers. Additionally, Arris equipment often supports advanced features like DOCSIS 3.1, which enables faster internet speeds and improved network efficiency.
Another reason Shaw may choose Arris equipment is due to the company’s long-standing relationship with Arris. As a major supplier of telecommunications equipment, Arris has established partnerships with numerous internet service providers, including Shaw. This partnership enables Shaw to take advantage of Arris’s expertise, support, and resources, ultimately benefiting Shaw’s customers with reliable and high-performance internet services.
Can I Use My Own Arris Equipment with Shaw?
Shaw allows customers to use their own equipment, including Arris devices, in some cases. However, it’s essential to ensure that the device is compatible with Shaw’s network and meets the company’s technical requirements. Customers can check Shaw’s website or contact customer support to confirm whether their Arris equipment is supported.
Using your own Arris equipment with Shaw can offer several benefits, including cost savings and the ability to choose a device that meets your specific needs. However, it’s crucial to note that Shaw may not provide technical support for customer-owned equipment, and any issues or compatibility problems may need to be resolved by the customer or the device manufacturer.
How Do I Troubleshoot Issues with My Shaw Arris Equipment?
If you’re experiencing issues with your Shaw Arris equipment, there are several troubleshooting steps you can take. First, try restarting your device to see if this resolves the problem. You can also check Shaw’s website for troubleshooting guides and FAQs specific to your device model. Additionally, ensure that all cables are securely connected and that your device is properly configured.
If you’re unable to resolve the issue on your own, you can contact Shaw’s customer support for assistance. Shaw’s technical support team can help diagnose and troubleshoot problems with your Arris equipment, and they may be able to send a technician to your location if necessary. Be prepared to provide your device model, account information, and a detailed description of the issue you’re experiencing.
Can I Upgrade My Shaw Arris Equipment?
Shaw customers may be able to upgrade their Arris equipment in certain situations. If you’re experiencing slow internet speeds or other performance issues, you may be eligible for an equipment upgrade. Contact Shaw’s customer support to discuss your options and determine if an upgrade is available.
Upgrading your Shaw Arris equipment can provide several benefits, including faster internet speeds, improved reliability, and access to advanced features. However, upgrades may require a technician visit, and there may be additional costs or fees associated with the upgrade. Shaw’s customer support team can provide more information on the upgrade process and any associated costs.
What Happens to My Arris Equipment When I Cancel My Shaw Service?
When you cancel your Shaw service, you’ll typically need to return any rented equipment, including Arris devices, to Shaw. This ensures that the equipment is properly recovered and can be reused or refurbished. Failure to return rented equipment may result in additional fees or charges.
If you own your Arris equipment, you can continue to use it with another internet service provider, provided it’s compatible with their network. However, you may need to reconfigure the device or obtain new settings from your new service provider. Be sure to check with your new provider for specific requirements and compatibility information.