Malwarebytes is a popular anti-malware software that protects your computer from various online threats. While it offers a free version, the premium version requires a subscription that automatically renews every year. However, some users may not want to continue their subscription or may have changed their minds about using the software. In this article, we will guide you on how to stop Malwarebytes from automatically renewing.
Understanding Malwarebytes Auto-Renewal Policy
Before we dive into the steps to stop Malwarebytes auto-renewal, it’s essential to understand their policy. Malwarebytes offers a 30-day money-back guarantee, and if you’re not satisfied with their service, you can cancel your subscription within this period. However, if you fail to cancel your subscription, it will automatically renew every year.
Malwarebytes sends a reminder email 30 days before the renewal date, informing you about the upcoming renewal. If you don’t take any action, your subscription will be renewed, and your credit card will be charged.
Why You Might Want to Stop Malwarebytes Auto-Renewal
There are several reasons why you might want to stop Malwarebytes auto-renewal:
- You’re not satisfied with the software’s performance.
- You’ve found a better alternative.
- You’re no longer using the software.
- You want to avoid unexpected charges on your credit card.
Step-by-Step Guide to Stop Malwarebytes Auto-Renewal
Stopping Malwarebytes auto-renewal is a straightforward process. Here’s a step-by-step guide to help you:
Method 1: Cancel Through Malwarebytes Website
You can cancel your Malwarebytes subscription through their website. Here’s how:
- Log in to your Malwarebytes account using your email address and password.
- Click on the “My Account” tab.
- Select “Subscriptions” from the drop-down menu.
- Click on the “Cancel Subscription” button next to your active subscription.
- Confirm that you want to cancel your subscription.
Method 2: Cancel Through Malwarebytes Software
You can also cancel your Malwarebytes subscription through the software itself. Here’s how:
- Open Malwarebytes on your computer.
- Click on the “Settings” icon (gear icon).
- Select “Account” from the menu.
- Click on the “Cancel Subscription” button.
- Confirm that you want to cancel your subscription.
Method 3: Contact Malwarebytes Support
If you’re unable to cancel your subscription through the website or software, you can contact Malwarebytes support team. Here’s how:
- Visit the Malwarebytes support page.
- Click on the “Contact Us” button.
- Fill out the contact form with your details and a brief message explaining that you want to cancel your subscription.
- Submit the form and wait for a response from the support team.
What to Expect After Canceling Malwarebytes Auto-Renewal
After canceling your Malwarebytes auto-renewal, you can expect the following:
- Your subscription will not be renewed, and you will not be charged.
- You will still be able to use Malwarebytes until the end of your current subscription period.
- You will not receive any further reminders or notifications about renewal.
- You can still reactivate your subscription if you change your mind.
Refund Policy
If you’ve already been charged for the renewal and want a refund, you can contact Malwarebytes support team. They offer a 30-day money-back guarantee, and if you’re not satisfied with their service, you can request a refund within this period.
Alternative Anti-Malware Software
If you’re canceling Malwarebytes auto-renewal because you’re not satisfied with the software, you may want to consider alternative anti-malware software. Here are a few options:
- Norton Antivirus
- Kaspersky Antivirus
- Avast Antivirus
- AVG Antivirus
These software options offer similar features and protection as Malwarebytes, and you may find them more suitable for your needs.
Conclusion
Stopping Malwarebytes auto-renewal is a straightforward process that can be done through their website, software, or support team. It’s essential to understand their auto-renewal policy and refund policy before canceling your subscription. If you’re not satisfied with Malwarebytes, you may want to consider alternative anti-malware software. Remember to always read the terms and conditions before subscribing to any software to avoid unexpected charges.
By following the steps outlined in this article, you can easily stop Malwarebytes auto-renewal and avoid any further charges.
What is Malwarebytes auto-renewal, and how does it work?
Malwarebytes auto-renewal is a feature that allows the software to automatically charge your credit card or other payment method for subscription renewals. This feature is enabled by default when you purchase a Malwarebytes subscription, and it ensures that your protection remains active without interruption. When the auto-renewal feature is enabled, Malwarebytes will send you a notification before the renewal date, and then charge your payment method on the scheduled renewal date.
While the auto-renewal feature can be convenient, some users may prefer to disable it to maintain control over their subscription and payment schedule. Disabling auto-renewal requires accessing your Malwarebytes account or contacting their customer support team. It’s essential to understand how auto-renewal works to manage your subscription effectively and avoid unexpected charges.
Why would I want to stop Malwarebytes from automatically renewing?
There are several reasons why you might want to stop Malwarebytes from automatically renewing. One common reason is to avoid unexpected charges on your credit card or other payment method. If you’re not using Malwarebytes regularly or have decided to switch to a different antivirus software, you may not want to continue paying for the subscription. Additionally, disabling auto-renewal gives you more control over your subscription and allows you to decide when and if you want to renew.
Another reason to stop auto-renewal is to avoid being locked into a subscription that no longer meets your needs. If you’ve found a better antivirus solution or have changed your computer usage habits, you may not need the premium features offered by Malwarebytes. By disabling auto-renewal, you can reassess your antivirus needs and make informed decisions about your subscription without being tied to a recurring payment schedule.
How do I access my Malwarebytes account to manage auto-renewal?
To access your Malwarebytes account and manage auto-renewal, you’ll need to visit the Malwarebytes website and log in to your account. Click on the “My Account” button at the top right corner of the page, and then enter your email address and password to log in. Once you’re logged in, you’ll see a dashboard with options to manage your subscription, including the ability to disable auto-renewal.
If you’re having trouble accessing your account or can’t remember your login credentials, you can click on the “Forgot Password” link to reset your password. Alternatively, you can contact Malwarebytes customer support for assistance with accessing your account or managing your subscription. Be prepared to provide your account information and verification details to ensure a smooth and secure process.
What are the steps to disable Malwarebytes auto-renewal?
To disable Malwarebytes auto-renewal, log in to your account and navigate to the “My Subscription” or “My Account” section. Look for the “Auto-Renewal” or “Renewal Settings” option and click on it. You’ll see a toggle switch or a checkbox that enables or disables auto-renewal. Simply toggle the switch or uncheck the box to disable auto-renewal. You may be prompted to confirm your decision, so be sure to review the details carefully before proceeding.
After disabling auto-renewal, you’ll receive a confirmation email from Malwarebytes, and your subscription will remain active until the end of the current billing cycle. You can then choose to renew your subscription manually or cancel it altogether. Keep in mind that disabling auto-renewal does not cancel your subscription immediately, so be sure to review your account settings and subscription status to avoid any confusion.
Can I disable Malwarebytes auto-renewal through the software itself?
Unfortunately, you cannot disable Malwarebytes auto-renewal directly through the software itself. The auto-renewal feature is managed through your Malwarebytes account, and you’ll need to access your account online to make changes to your subscription settings. However, you can use the Malwarebytes software to access your account and manage your subscription settings.
To access your account through the software, open Malwarebytes and click on the “My Account” or “Account” button. You’ll be redirected to the Malwarebytes website, where you can log in to your account and manage your subscription settings, including disabling auto-renewal. Keep in mind that you’ll need to have an active internet connection to access your account and make changes to your subscription settings.
What happens to my subscription if I disable Malwarebytes auto-renewal?
If you disable Malwarebytes auto-renewal, your subscription will remain active until the end of the current billing cycle. You’ll continue to receive protection and updates until the subscription expires. However, you’ll need to renew your subscription manually to continue receiving protection and updates beyond the current billing cycle.
When your subscription expires, you’ll receive a notification from Malwarebytes, and you can choose to renew your subscription or cancel it altogether. If you decide not to renew, your Malwarebytes software will revert to the free version, which offers limited features and protection. Be sure to review your account settings and subscription status to ensure a smooth transition and avoid any disruptions to your antivirus protection.
Can I re-enable Malwarebytes auto-renewal if I change my mind?
Yes, you can re-enable Malwarebytes auto-renewal if you change your mind. To do so, simply log in to your Malwarebytes account and navigate to the “My Subscription” or “My Account” section. Look for the “Auto-Renewal” or “Renewal Settings” option and toggle the switch or check the box to re-enable auto-renewal.
Keep in mind that re-enabling auto-renewal will reactivate the recurring payment schedule, and you’ll be charged for the next billing cycle. Be sure to review your account settings and subscription status to ensure that you’re aware of the renewal date and payment amount. If you have any questions or concerns, you can contact Malwarebytes customer support for assistance with managing your subscription and auto-renewal settings.